Day archives: January 6th, 2006

Microsoft: We’re in ‘fighting shape’

From TechRepublic: Microsoft has some catching up to do. It’s not a phrase you hear every day. But whether it’s Apple Computer’s iTunes-iPod combo or Google’s advertising engine, the software maker’s top executives readily admit that they are coming from behind. In a rare joint interview ahead of the Consumer Electronics Show here, Microsoft Chairman …

Megachurches and the Gospel of Customer Relationship Management

From Baseline Magazine: Megachurches like the 25,000-member World Changers of Atlanta can teach corporations the true meaning of customer relationship management. How? Not only do they manage the logistics of having thousands of members show up on a single day and still go home singing their praises, they also manage the information about those members …