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8GB Hard Drive Problem

This is in response to a question that was posted in the I Need Help section of the January 12 issue of PCIN. The question was:

Q1) Bought a new hard disk. The OS didn't get the right size of the hard disk. It is 13G hard, but it comes out as 8G hard. What is the problem?

These are the suggest answers sent in by subscribers.

John Hills
I was partitioning an IBM 25gb at 95% for drive C and 5% for drive D. (I always copy on the windows 98 x:\win98 subdirectory into a small drive D and install windows from there. It's faster and in the future when it needs extra files from the windows setup CD, it finds them automatically without having to search for the Windows CD), and when I went to format, it too stated it was just about to format 8gb when it should have been virtually 23.5gb. I do not know why this happened and the only way I could resolve the situation was to partition the drive as one partition, format it and then re-partition the drive as I wanted it. This I presume does not get your problem solved. I can only suggest to make sure that the BIOS is set up for LBA, you choose LBA when asked for, prior to partitioning. If you have done this already and I'm sure you have, try a different version FDISK. (I did wonder whether the problem may have something to do with partitioning a UDMA66 HDD on a UDMA33 IDE mainboard although they are meant to be backwardly compatabIe.) I have a feeling that I haven't been very helpful but at least you know it has happened exactly to someone else. Perhaps we could start off an "Eight gig support group".

Silvan Kuipers
I believe there is is a 8 GB limit due to the File System used. I also believe that NTFS (Windows NT File Sytem) is not limited to 8 GB. I came across some info on internet about File System limit some time ago. So, if you're interested, a quick search will probably tell you more.

Simon Duffy
What motherboard do you have. it may not support such a large hard disk. alternatively you could see if you can flash your bios as this works for some older boards. else partition it in smaller sections.

Aleksandar
If the OS sees only 8GB of your 13GB harddisk, then your BIOS doesn't have extended int13 support. To correct this you will need to get a BIOS update for your motherboard. You should contact the manufacturer of the board or visit their website to see if they have one.

Dave Chambers
In reply to the 13GB HDD, most BIOS's will only see drives up to 8Gb. Beyond that size, it will need a software patch utility (which usually comes with the drive), to enable Windows to see the whole 13GB.

Paul Doty
The BIOS is probably using ECHS translation to address the space on the HD. This limits the size to around 8G. If the BIOS supports it enable LBA. This is a different method for addressing large drives. May need to manually enable as it may be disabled by default. Also check that 32 bit disk access is enabled in BIOS and in windows system, performance, advanced file system , troubleshooting. Normally it is enabled by default. There are some links to articles about this topic at http://www.firmware.com/support/bios/index.htm

Dan Ference
The disk manufacturer's web site probably has their own tweaked version of disk overlay software. Their tech support would have a recommendation of which commercial disk overlay software they know to work best with their drives.

Roger
If you or running Windows 95 it only recognizes 8G. If you want to use your whole drive. You will have to make two partitions on your drive.

Carlos A. Roman
The reason for that is that the BIOS of the PC do not recognize hard drives greater than 8G. This is a limitation in older PC with such BIOS, specially those PC in the market before the adventing of the Pentium II. However, there is way to overcome this size limit. You can get a BIOS upgrade from the motherboard manufacturer (which at this time I doubt you find one due to the speed technology is changing and new models in the market), or you can use software provided by the HardDisk manufacturer or third party vendors to install the Hard Disk. As an example, I recently install a Hard Disk in a customer computer who had the same problem. The BIOS do not recognize the full Hard Disk. IBM, the manufacturer of the drive provided an installation utility which detected the drive and configured it automatically overriding the BIOS default by recognizing the drive as a full 14GB IBM DeskStar drive. You can go to the website of the drive manufacturer and look if they have an installation utility for your drive's brand.

Lonnie Whelan
Certain levels of BIOS will not recognize over 8 GB hard drives. The solution is: A. (Easy) Use EZDrive that comes with most hard drives. B. (can be Hard) Find the BIOS upgrade for your specific BIOS (and this MUST BE specific!) on the internet and upgrade your BIOS. If you elect to do option B, be warned that if anything interrupts the progress of the upgrade, you will be unable to recover your old BIOS and will have to replace your BIOS chip.

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